
Frequently Asked Questions
-
We're your go-to team for all things DOG! Think of us as your personal resource to help you navigate life as a dog parent. Whether you have a puppy or a senior, we’re here to help you navigate challenges and make dog parenting EASIER! We will set you up with all of the essentials you’d need for a new dog, recommend vetted local services, answer questions, support you through the wild (and adorable) days of dog parenting, and share exclusive discounts to partner brands.
-
We offer a range of personalized services, including:
New puppy essentials & shopping guides
Home setup advice
Vetted service recommendations (vets, groomers, trainers, etc.)
Tips and tricks for obedience, health, and daily routines
1:1 support for all your “uh-oh” moments
Check out the Service Menu for a full breakdown of our options! If you don’t see what you need, message us so we can curate a plan to fit your needs!
-
Our services are perfect for:
First-time dog owners
Families bringing home a new puppy or dog
Busy professionals who need extra support
Seasoned pet-owners who need assistance navigating situations (how to get your dog adjusted to your new home)
Anyone feeling overwhelmed and wanting guidance
-
Yes! If you're local to NYC, we can meet in person and help you set up in-person (crate/pen placement, puppy-proofing, etc.) as part of The Pro House option. If you're not in our area, we’ve got great virtual tools and support options to walk you through it all!
-
No problem—we’ll work with what you have! Our goal is to help you fill in the gaps and support wherever needed.
-
We may receive a small affiliate commission from some links we share, but we only recommend what we genuinely trust, believe in, and use ourselves. You won’t pay anything extra and we’ll be able to get you exclusive discounts.
-
We provide starter training tips, but we are not professional dog trainers. As part of our concierge service, we’ll recommend trainers we trust based on your goals and needs. We only refer to excellent trainers we’ve vetted completely!
-
NYC for in-person services. Virtual support is available nationwide!
-
Easy! Fill out our Intake Form to help us get to know you and your dog. We'll recommend the best plan for your needs and get the ball rolling.
-
Reach out to nycdoghouse@gmail.com or message us on Instagram @nycdoghouse. We love chatting, especially about pups (of all ages!)